WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
EGUIDE:
Evaluating UCaaS providers and cloud-based products can be overwhelming, especially as market growth continues throughout 2018. Access this e-guide to uncover 3 areas of criteria when assessing UCaaS vendors and learn how to ensure top security measures are in place, so you can embrace the many inherent benefits of UCaaS.
WHITE PAPER:
This white paper provides insight to a software-defined network fabric for next-gen network infrastructures that reduces burdens while increasing agility. Find out how this innovative technology helps you achieve your business-critical initiatives.
ANALYST REPORT:
This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
WHITE PAPER:
This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
RESOURCE:
Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.
EGUIDE:
This e-guide discusses key deployment strategies to help unified communications (UC) pros get started. Uncover the physical components of video conferencing systems, interoperability and standards considerations and how organizations should address video management to ensure a solid quality of service (QoS).
WHITE PAPER:
In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
EGUIDE:
How can you use an online whiteboard in your business? We asked UC expert Jon Arnold the same question. Access this e-guide to learn why whiteboard collaboration is vital to virtual meetings today.
