Customer Experience Reports

High Usability Checklist
sponsored by OutSystems
WHITE PAPER: This resource provides a comprehensive checklist to help you ensure high usability for each and every application you develop. Check it out now for 11 simple questions that allow you to track knowledge of your users, optimization of common tasks, simplicity of use, and much more.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

OutSystems

Digital Transformation: Getting in Shape for the Digital World
sponsored by Apigee Europe LTD
WHITE PAPER: Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Apigee Europe LTD

Case Study: Global Law Firm Solves Privilege Management Issues with User Virtualization
sponsored by AppSense
CASE STUDY: In this case-study, you’ll discover how a global, highly regulated law firm was able to eliminate end-user management issues with a people-centric user virtualization solution.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

AppSense

Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io

10 Essential Elements for a Secure Enterprise Mobility Strategy
sponsored by Citrix
WHITE PAPER: This resource guides you through the top 10 considerations when developing a mobile strategy.
Posted: 30 Apr 2014 | Published: 31 Mar 2014

Citrix

Peruse The VDI Client Showroom To Find Your Style
sponsored by Dell, Microsoft and Citrix
EGUIDE: Finding the right VDI client is crucial to delivering virtual desktops users will enjoy working with. This e-guide highlights how HTML5 browsers, thin clients, zero clients, and repurposed PCs are all viable options.
Posted: 06 Oct 2016 | Published: 04 Oct 2016

Dell, Microsoft and Citrix

Leveraging SAML for Federated Single Sign-on: Seamless Integration with Web-based Applications whether cloudbased, private, on-premise, or behind a firewall
sponsored by PortalGuard
WHITE PAPER: Consult this informative white paper to find out how you can resolve issues with user-accessibility. Single sign-on can eliminate problems with multiple password prompts and make accessibility easier for the user. Learn why a single sign-on process can help handle an organizations multiple cloud applications as well as provide secure accessibility.
Posted: 13 Aug 2012 | Published: 13 Aug 2012

PortalGuard

Steve Krug Video
sponsored by OutSystems
VIDEO: In this brief video, hear from Steve Krug, author of Don't Make Me Think, as he discusses the importance of user experience and usability testing. Learn how you can improve the apps and sites you design and build, without breaking the bank or increasing your time spent on development.
Posted: 09 Sep 2013 | Premiered: 09 Sep 2013

OutSystems

Presentation Transcript: Scaling Your Desktop Virtualization Pilot for Success
sponsored by Dell, Inc. and Intel®
PRESENTATION TRANSCRIPT: Discover what it takes to scale your pilot into a live environment and how to avoid the most common mistakes, including incorrect ROI calculation, failure to gain user adoption and more with IT expert Brian Madden. Plus, review 6 corporate use cases and an exclusive Q&A session with questions posed by your peers.
Posted: 05 Apr 2012 | Published: 04 Apr 2012

Dell, Inc. and Intel®

Develop a Multichannel Strategy that Supports Customer Experience Management
sponsored by BoldChat - LogMeIn
EGUIDE: Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
Posted: 22 Dec 2016 | Published: 20 Dec 2016

BoldChat - LogMeIn