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Meeting the Demands of the Smarter Consumer sponsored by IBM WHITE PAPER: IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want. Posted: 25 Aug 2010 \| Published: 25 Aug 2010 TOPICS: Consumer Applications Software \| Consumer Market \| Consumer Search Software \| Market Research \| Market Trends \| Marketing \| Marketing Information Systems \| Retail Banking Services \| Retail Channels \| Retail Trade Industry

Computer Weekly – 14 May 2013: Lessons for local government IT - a visit to Cape Town sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly: we visit Cape Town to find out how the South African city worked with SAP to manage citizen services. Tesco tells us how it saved £100m in its supply chain by using business analytics. And we examine Microsoft's response to the lukewarm reaction given by customers to Windows 8. Read the issue now. Posted: 13 May 2013 \| Published: 14 May 2013 TOPICS: ERP \| ERP Software \| Retail Trade Industry \| SAP (Product)

How retailers can manage customer data collection to decrease fraud sponsored by SonicWALL EGUIDE: This expert Q & A session explores the challenges retailers face as they increase data collection to combat fraudulent returns and policy abuse in today’s struggling economy. Find strategic advice on how retailers can cut down on fraud and determine the necessary tools and processes that must be in place to protect customer identities. Posted: 07 Mar 2011 \| Published: 07 Mar 2011 TOPICS: Customer Data Management \| Customer Privacy \| Data Collection \| Data Security \| Fraud Protection \| Payment Card Industry \| Retail Trade Industry

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought sponsored by IBM WHITE PAPER: Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers. Posted: 14 May 2008 \| Published: 01 Sep 2007 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Customer Service Best Practices \| Data Centers \| Demographic Profiles \| Food and Beverage Industry \| Retail Channels \| Retail Trade Industry \| Supply Chains

Mobile Checkout: Controlling Shrink With Self-Scanning sponsored by Toshiba WHITE PAPER: While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns. Posted: 13 May 2014 \| Published: 13 May 2014 TOPICS: CRM \| Customer Satisfaction \| Loss Prevention \| Mobile CRM \| Mobile Payments \| Retail Channels \| Retail Trade Industry

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense sponsored by Silverpop Systems Inc. an IBM Company WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. Posted: 08 Aug 2008 \| Published: 01 Jan 2007 TOPICS: CRM \| Customer Service \| Email Marketing \| Messaging Software \| Online Shopping \| Outsourcing \| Personalization \| Retail Trade Industry \| Sales \| Shopping Cart Software

Manufacturing Technology Trends in 2013 sponsored by Sage Software EGUIDE: How are macro technology trends such as mobile and cloud affecting the manufacturing sector? What implications does the Dodd-Frank Act and an increasing numbers of Millennials in the global workforce have on supply chains? This E-Guide exposes trends to watch out for in 2013 and beyond Posted: 24 Jul 2013 \| Published: 24 Jul 2013 TOPICS: ERP \| Manufacturing \| Manufacturing Industry \| Manufacturing Software \| Retail Trade Industry \| RFID \| Sensors \| Supply Chain Management \| Supply Chains

CW Europe – Forecast: Cloudy with Dry Spells sponsored by TechTarget ComputerWeekly.com EZINE: In Europe cloud is restricted and hybrid setups make use of local compute and storage. Posted: 09 Feb 2016 \| Published: 08 Feb 2016 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Storage \| Flash Erasable Programmable Read Only Memory \| Flash Memory \| Flash Read Only Memory \| IT Outsourcing Services \| IT Services \| Retail Channels \| Retail Trade Industry \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Capacity \| Storage Consolidation \| Storage Controllers \| Storage Devices \| Storage Efficiency \| Storage for File Virtualization/NAS Virtualization \| Storage for Virtualized Servers \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Management Services \| Storage Management Software \| Storage Media \| Storage Networking Industry Association \| Storage Optimization \| Storage Provisioning \| Storage Replication \| Storage Replication Services \| Storage Replication Software \| Storage Resource Management \| Storage Resource Management Software \| Storage Security \| Storage Service Providers \| Storage Spending \| Storage Standards \| Storage Strategy for Virtual Data Centers \| Storage Switches \| Storage Systems \| Storage Virtualization \| Storage Virtualization Software \| Supplier Management \| Supplier Relationship Management

Omnichannel Shoppers Trendagram sponsored by Hewlett-Packard Enterprise WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers. Posted: 18 Dec 2013 \| Published: 31 Aug 2013 TOPICS: Channel Management \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services \| Online Shopping \| Retail Channels \| Retail Trade Industry

Mobile NFC in Transport sponsored by TechTarget ComputerWeekly.com ESSENTIAL GUIDE: This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport. Posted: 23 Nov 2012 \| Published: 23 Nov 2012 TOPICS: Access Control \| ATM (Banking) \| eCommerce Services \| Mobile Payments \| Network Infrastructure \| Payment Card Industry \| Retail Trade Industry \| ROI \| Security \| Smart Phones \| Transportation Industry

Consumer Goods Industry Reports