WHITE PAPER:
This Magic Quadrant compares 18 vendors and the strengths and cautions they each bring to the table with marketing resource management. This provides means each company based on constant criteria, allowing you to choose a vendor that meets your needs.
WHITE PAPER:
In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
PRESENTATION TRANSCRIPT:
In part 1 of this three part presentation, Greg Schulz takes an advanced look at virtualization, use case scenarios, and identifies the costs and technology impacts.
EGUIDE:
A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
PRESENTATION TRANSCRIPT:
In this transcript, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer.
EGUIDE:
The goal of converged architecture is to alleviate pressure on overworked data centers, but it all goes to waste if you don't have the right system in place to compliment your existing IT investments. This e-guide covers the basics you need to know in order to get started with data center convergence.
WHITE PAPER:
This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
EBOOK:
A big data initiative or IoT project will strain a network, so plan for how your data center and network infrastructure will handle all of that data.
WHITE PAPER:
Today’s traditional IT model suffers from resources located in different, unrelated silos—leading to low utilization and gross inefficiency. Enterprise servers reside in one area of the data center and network switches and storage arrays in another. This document describes the design of - and the rationale behind - the Secure Cloud Architecture.
WHITE PAPER:
This white paper outlines five things you need to know before developing an email management solution. It also seeks to dispel myths about SharePoint and Exchange.