PRESENTATION:
A look forward to the 12 months ahead for IT leaders and the key trends of the coming year - this presentation came from Neil Ward-Dutton, research director at MWD Advisors, discussing the business trends affecting IT leaders.
WHITE PAPER:
This paper will discuss how organizations using an Information Agenda can greatly improve their organizations' ability to identify and manage risk, meet regulatory requirements, speed new products and services to market and enhance customer service.
PRESENTATION TRANSCRIPT:
Inside this presentation transcript, hear from Avi Saha the Vice President of Platform Architecture, Web and Database Services at ADP. Gain insight on how CIOs can achieve innovation through strategic investments, business and IT alignment and operational efficiency.
WHITE PAPER:
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.
EZINE:
In their rush to capitalize on big data, enterprises may be putting the cart before the horse, in this case infrastructure before business outcome. This e-zine can help CIOs and business executives formulate a big data strategy that is business-goal and business-value driven, including the choice of big data platforms.
PRESENTATION TRANSCRIPT:
This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
WHITE PAPER:
This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
CASE STUDY:
This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
WHITE PAPER:
When today's modern, extended enterprises make the move to standardize on a single business software solution, they often find that very few vendors offer products with the necessary scope and flexibility. Read this paper to discover the required elements of successful, unified business software for the extended enterprise.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.