Automatic Call Distributor Reports

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Computer Weekly - 7 December 2021: Spy tech gets high tech – why MI6 invests in startups
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we're used to James Bond and his gadgets, but now MI6 is investing in tech startups to develop new intelligence capabilities. Our exclusive IT Priorities survey suggests IT leaders are optimistic about 2022. And our new buyer's guide examines the latest emerging technologies. Read the issue now.
Posted: 06 Dec 2021 | Published: 07 Dec 2021

TechTarget ComputerWeekly.com

Computer Weekly – 19 December 2023: The ransomware threat to UK critical infrastructure
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, a parliamentary report warns that a lack of ransomware preparedness at the highest levels of government is leaving UK critical national infrastructure dangerously exposed – we analyse the risks. We also examine how AI tools are helping to enhance cloud security. Read the issue now.
Posted: 18 Dec 2023 | Published: 19 Dec 2023

TechTarget ComputerWeekly.com

2021 UKI Salary Survey Analysis Video
sponsored by TechTarget ComputerWeekly.com
EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 30 Mar 2021 | Published: 30 Mar 2021

TechTarget ComputerWeekly.com

CW Benelux - November 2021-January 2022: Dutch IT company rips up the HR rule book for better work-life balance
sponsored by TechTarget ComputerWeekly.com
EZINE: One Dutch tech firm has used learnings from the pandemic to rip up its HR rule book and implement an official work-from-home policy. In fact, Infolearn has gone further than hybrid working, with a personal mobility budget for staff and a four-day working week.
Posted: 20 Oct 2021 | Published: 11 Nov 2021

TechTarget ComputerWeekly.com

UKTech50 2021 - The most influential people in UK technology
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
Posted: 15 Mar 2021 | Published: 08 Mar 2021

TechTarget ComputerWeekly.com

Computer Weekly - 23 August 2022: How digital technology rescued Merlin
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.
Posted: 19 Aug 2022 | Published: 23 Aug 2022

TechTarget ComputerWeekly.com

Computer Weekly - 23 March 2021: Would the UK really nuke a cyber attacker?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, did the UK's defence and security review really suggest a nuclear response to a cyber attack? Data visualisation has been widely used to explain the Covid-19 pandemic, but not always that effectively. And jewellery retailer Pandora explains how it kept the personal touch as customers went online. Read the issue now.
Posted: 22 Mar 2021 | Published: 23 Mar 2021

TechTarget ComputerWeekly.com

MicroScope – September 2020: Reach out to resellers
sponsored by MicroScope
EZINE: In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace
Posted: 08 Feb 2021 | Published: 04 Sep 2020

MicroScope